We want you to love your purchase from GolfHQ. If you're not completely satisfied, we’re here to help.

Free Return Eligibility

• Items must be returned within 30 days of the original purchase date to be eligible for a refund. Any returns outside of 30 days aren’t eligible for Free Returns, and are only eligible for store credit as reimbursement.
• Products must be unused, unworn, and in original packaging with all tags attached.
• Clubs must be unhit and include headcover as well as new tools or accessories that
  came with it.
• Apparel must be unwashed and unworn.
• Proof of purchase (receipt or order number) is required for all returns.
• Customers are eligible for (1) free return label per transaction or order. If store credit was issued on a return, and said store credit is used to reorder the new order is considered to be tied to the original order and therefore not eligible for a free return label.

Non-Returnable Items

• Custom or personalized products
• Final sale or clearance items
• Gift cards

How to Start a Return

1. Visit your order history on your account page.
2. Select the order you’d like to return.
3. Click the return button at the top of the page and follow prompts.
   

Refunds

• Refunds are processed within 5-7 business days after we receive your return.
• Refunds will be issued to the original form of payment.
• Shipping fees are non-refundable, unless the return is due to an error on our part.
• Products must be returned in new and unused condition to receive full credit. GolfHQ reserves the right to deduct restocking fees on any product that comes back to our facility that isn't in new/unused condition.

Exchanges

Unfortunately at this time we are unable to exchange items. You must return the original item using our free return service and place a new order for the desired product.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery so we can make it right.

Still have questions? Contact our customer service team at orders@golfhq.com or 1-855-465-3470 we’re here to help get you back on course.