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Return Policy

At GolfHQ we want you to be completely, 100% satisfied when shopping on our website. Therefore, we are now providing free return shipping on qualifying orders so you can shop with no risk, guaranteed!

Free returns mean less hassle, time and cost for you. If you order something and would like to return it, simply contact us within 30 days of your purchase and we will provide you with return instructions and a Return Authorization Number & shipping label at no charge.

  1. Using the Manage Orders page. Enter your order number and your email or zip code.
  2. Select the order that contains the product(s) you would like to return. *Note some products like personalized golf balls or custom products are not returnable. Product(s) must be new/unused and returned in original packaging.
  3. Click Return Items. Select your reason for return, then continue.
  4. Submit your return request. Download your pre-paid return label. A confirmation email will be sent to the email address on file.
  5. Pack your item(s) securely in return packaging attaching your return shipping label to the outside. *Return packaging not provided.
  6. Your refund will be processed once we receive your order in our facility. Please allow an additional 3-5 business days for the refund to post to your account, depending on your financial institution. *Original shipping charge is non-refundable.

Frequently Asked Questions

Does my order qualify?

Only orders placed on GolfHQ.com are eligible for free returns. Amazon, eBay & Google Express orders are not eligible for free returns. Personalized and custom products are not returnable.

Can I call to set up a return?

Yes! Returns can be setup over the phone. Please call 1 (855) 465-3470 to speak with a customer service representative.